Privacy Policy

We value and protect customer details. The information we collect from you while processing online orders will be used lawfully and in accordance with the Data Protection Act 2018.

The types of information we require to process online orders include your name, address, telephone number, email address, and credit or debit card information.

We may also provide information about products, special offers and promotions that may be of interest to you. You will have the option to refuse marketing communications, promotional product information and special offers.

If you would like to see a copy of the information we hold about you, please contact us in writing. A small administration fee may apply, and you will be advised of this when you contact us.

Delivery Addresses

For delivery purposes, we may use third-party delivery providers. Where necessary, we may share your delivery name, full postal address and postcode with these providers.

Data

We collect website data to help us understand how many people access the website, how it is used and whether there are any technical issues. This data does not contain personal information and cannot be linked to individual visitors. Information collected in this way is deleted periodically.

The data we may collect includes:

• The name of your internet service provider and the internet protocol (IP) address being used. This may or may not identify a specific computer.
• The date and time you visit our website, and the pages viewed on www.rovere.co.uk
• The internet address of any website that linked you directly to our site.

Cookies

Cookies are files that may be stored on your computer when you visit a website. They contain information about the pages you view, so that the website can be tailored to your needs on a future visit.

We use cookies to improve the user experience. The cookies we use do not contain personally identifying information.

Email Address

The email address provided when creating an account may be used to keep you informed about special offers, promotions and news relating to Rovere and our products.

Your details will never be shared with third-party companies for their own marketing purposes. Every marketing email includes an option to unsubscribe from our mailing list. Alternatively, contact customercare@rovere.co.uk and we can remove you from our mailing list manually.

Klarna Privacy Policy

In order to offer you Klarna's payment methods, we might in the checkout pass your personal data in the form of contact and order details for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods to you. Your personal data transferred is processed in line with Klarna's own privacy notice.